Helpdesk

Helpdesk Ticket Submission - Click to email the helpdesk and submit an incident ticket.

Please include the following information in your submission:

• Your contact information: phone number and email address

• The contact information for any other parties that may need to be reached

• A description of the change(s) of service request or a description of the issue you're experiencing

• Severity of the request:

Low - New service or changes to existing service

Medium - Single or low impact user outage/service required

High - All or high impact user outage/service required

If your request is URGENT, you may also call to submit your service ticket at:

(303) 800-3738 local - Denver Metro
(866) 580-ITOC (4862) - toll free