Frequently Asked Questions about ITonCommand
Who is ITonCommand?
ITonCommand is a division of CCD Corporation, a privately held,
profitable company headquartered in Denver, Colorado. We are a Microsoft Gold
Certified Partner with competencies in advanced infrastructure solutions and
security solutions, and specializations in hosted desktop solutions and
infrastructure security. We have received multiple Microsoft Partner Awards in
recognition of our proven expertise in designing and implementing complex
infrastructure and security solutions. ITonCommand has led to the company’s
rapid growth. Customers like you have found that a fully-hosted and managed
solution like ITonCommand is compelling because it eliminates the overhead costs
and headaches of managing an in-house IT department.
How long have you been in business?
We are not a fly-by-night operation. CCD has been providing
traditional IT solutions since 1995. We are privately owned, profitable and
growing. As early adopters of advancing technology, we were at the forefront
of hosting solutions with the introduction of ITonCommand in 2001.
ITonCommand was designed as a simple alternative to traditional IT
solutions, providing a simplified solution to businesses with 5 to 500 users
that leverages our extensive expertise in traditional network infrastructure
and security solutions.
Why would I host IT instead of doing it internally?
We are experts in IT; it’s our core competence. In business, you
want to focus on your core competence, not on IT. ITonCommand gives you a
Fortune 500-caliber I.T. department and support without the headaches of
managing it internally. And we deliver it all for a low, predictable monthly
fee.
Why should I trust you to deliver my IT?
ITonCommand has been relieving companies of the hassles and
unpredictable costs of IT since 2001. We’re well established, experienced,
certified, and internationally recognized for our award-winning solutions in
security and infrastructure. We exist solely to ensure smooth IT operations
for your company, so that your internal IT staff can be completely
unburdened of their mundane tasks and free to become a more productive
member of your business team.
How secure is ITonCommand?
We received recognition from Microsoft for our proven expertise in
security solutions. Our security is designed using industry- leading
products and technology and deployed using the best practices that typically
can only be afforded and managed by Fortune 500 companies and their IT
departments. We make that same level of security available to businesses of
any size.
What kind of customers do you work with?
Our customer base is extremely diverse. We have customers across
the country and around the world operating in the health care, professional
services, real estate services, non-profit, and light manufacturing
industries. Many of our customers are small-to-medium-sized businesses.
What is the cost?
ITonCommand allows you to turn your IT capital expenditures into
predictable operating expenses, just like your other utilities. And the
standard package is just $99 per user/per month.
Is ITonCommand difficult to use?
Are you able to log onto the Internet? If you can do that, then you
can use ITonCommand. ITonCommand delivers a hosted desktop that looks and
feels just like the Microsoft Windows desktop you're likely using today.
Your staff will train up instantly with the familiar interface.
Is ITonCommand a burden to integrate?
Our team of experts does all of the integration for you with little
to no business interruption. We transfer all of your users data,
applications and e-mail seamlessly so they can locate their files and data
quickly and easily.
Will I have remote access?
You can login to your entire corporate desktop and network from any
Internet connection. So you can work anywhere, anytime. And, you'll enjoy
hosted mobility solutions with the integration of Windows Mobile, iPhone,
and hosted BlackBerry Enterprise Server, you have access to your e-mail,
calendar and contacts from your PDA or smart phone.
Do I have to maintain servers?
No. In fact, you don't even have to own a server. All of your data
and applications are securely stored on our servers located in
state-of-the-art facilities where they are monitored and managed 24/7/365.
The data center locations are securely guarded with limited access security
cleared, ID carrying personnel.
Who will upgrade my software?
You’ll never have to upgrade, update or apply patches to your
Microsoft software again. ITonCommand keeps you in compliance with your
licenses and ensure you’re always running the most current versions of
Microsoft.
Can we use our existing PCs and laptops?
Absolutely. The remote desktop is compatible with Windows 98, but
we recommend Windows XP or Vista for an enhanced user experience. There is
no need to purchase additional hardware. You can also use a simple “dumb”
terminal or ‘thin client," as you don’t need drive space for ITonCommand,
because all of your applications and data are stored on our servers, not on
local drives.
Do you charge installation or set-up fees?
There are no implementation fees to get started with ITonCommand.
You simply begin paying the monthly subscription fee when due.
What happens to my work if I lose power?
When power is restored your session will be as it was before the
loss of power. So if you are working on an important Excel spreadsheet and
experience a loss of power or Internet outage, you can relax knowing your
work will be right where you left it.
How do I get started?
Just give us a call today at 1-877-RUN-ITOC (786-4862) or click
Get A Quote to
schedule a complimentary assessment with one of our highly-skilled technical
specialists. They’ll provide you with all the information you need to make
an informed decision to turn on the power of ITonCommand, so you can run
your business, not your network.